Maintanance & Support

Maintenance is a solution to your problems as we are usually building new solutions to your existing problems. We provide dedicated software maintenance and support services that will enable you to concentrate better on your core business.

Our website maintenance service taking care of the varied website maintenance needs of different clients. If your business is running on a mission critical web application such as an online store accepting orders 24x7, you need assurances that any issues with web applications should be resolved promptly and professionally. We offer multiple affordable packages for website maintenance and you can choose one based on your requirements or frequency of updates and the size of the website.

We provide range of software maintenance capabilities that include

1. Software Maintenance support.
2. Enhancements to existing software
– Software upgrades
– Functionality upgrades
– Bug fixing and change request handling
– Performance optimization
3. Technology migration services.
4.Post release support

Our Software Maintenance and Support Process

Our process works like clockwork because we have a systematic framework in place to process your requirement from end-to-end. Our knowledge repositories on enterprise applications will make it simpler for you to grasp our transparent methodologies. We will also provide close-knit support if you prefer having an agent to walk you through the stages. Our process is as follows -

01. Requirement Collection

We will acquire the documentation and processes followed by your developers. The details will help us determine maintenance objectives.

02. Program Analysis

We will rely on knowledge sharing on enterprise applications to decode the program objectives. This will help us interpret the complexity and self-descriptiveness.

03. Maintenance Proposal

We will arrive at the best maintenance strategy and the maintenance proposal will be furnished for your approval.

04. Evaluating Infrastructure Stability

We will analyze the extendibility and stability of the infrastructure to understand the potential for the ripple effect.

05. Testing

The maintenance protocol, once implemented, will be vigorously tested for ruggedness and reliability. If necessary, ongoing preventive maintenance efforts will be provided.

06. Release and Reporting

Once approved for release, we will compile our response and actions in a legible report for recordkeeping and future reference.